California’s Aisera Thinks Microsoft Needs a Hand, Builds AI Copilot to Save Enterprise Service

Aisera’s Cocky Move to Partner with Microsoft

California-based Aisera, in a desperate attempt to seem relevant, has decided to extend its partnership with Microsoft to build an AI copilot aimed at improving enterprise services. The goal of the AI system is to help poor shmucks working in enterprise support roles. They will eventually be replaced with artificial intelligence, ensuring that no matter how miserable their workday has been, they’ll have a robot buddy to make it worse.

Possible Implications of This Ill-Advised Adventure

While this AI copilot might address the massive shortcomings of manual enterprise support services, thanks to the wonderful partnership between Aisera and Microsoft, it also has some iffy implications. The gradual replacement of human support with AI might temporarily boost productivity, but only until people start wondering why they’re still submitting tickets to a bunch of clueless bot overlords. On the bright side, it might lead to even more impersonal and robotic interactions at work. Isn’t that lovely? Oh and let’s not forget, the privacy headaches that will surface with AI processing all those service requests — as if we don’t have enough problems on our plate already!

The “Hot Take” on This Brilliant Idea

So, Aisera’s decision to extend its partnership with Microsoft to create an AI copilot for enterprise support services is an ambitious move, but it’s mainly them screaming, “Hey, look at us, we know how to make robots!” Are they solving real problems, or maybe just paving the way for yet another meaningless conversation with an AI? Time will tell if this half-baked idea turns into a game-changer, or if it’ll just become another entry in the long list of spectacular technological flops. Good luck, you insufferably proud tech-boffins.

Original article:https://venturebeat.com/ai/aisera-embraces-microsoft-ai-copilot-for-advanced-enterprise-service-experience/