Walmart Uses Generative AI for Shopper Torture

Another Pointless Tech Demo

Walmart, in its ceaseless quest to belittle human interaction, has lavished its customers with a generative AI tool that’s as dumb as a doorknob-less door. Imagine: from search to paying, this AI, functional or otherwise, aims to “help” in every hilarious phase of the shopping experience. Originally, this tool was unveiled to corporate employees back in August, who were evidently not tortured enough.

Anticipated Horror Show of Implications

One can only anticipate the ensuing mess with dread. Instead of getting help from a real person, you’ll now have to deal with a digital overlord trying to “assist” you. This could spell all sorts of virtual blunders – inaccurate product descriptions, wrong items in your shopping basket, or even having to interact with a chatbot with the personality of a damp dishcloth. And let’s face it, nobody on God’s green Earth needs an AI nagging them to buy more toilet paper.

My Fiery Take

Let’s cut to the chase — this whole shindig appears to be nothing more than a vanity project, a flashy way for Walmart to pretend they’re hip with the times. But beneath all the technological razzmatazz, it’s still the same old shop that reckons skimping on human interaction is good customer service. It’s just another pitiful attempt to keep pace with the Amazons of the world, dressing up mediocrity in a shiny new suit. So, congratulations, Walmart! You’ve turned shopping into an even more soulless endeavor.

Original article:https://techcrunch.com/2023/10/04/walmart-experiments-with-new-generative-ai-tools-that-can-help-you-plan-a-party-or-decorate-a-space/