Proceso

Introduction

Proceso is a comprehensive retail automation platform designed to streamline store operations by automating tasks, enforcing standard operating procedures (SOPs), and accelerating decision-making through agentic workflows. It empowers retail teams by simplifying execution and providing real-time visibility across all stores.

Key Features

• Unified, Real-Time Task Visibility: Provides a single governed view of all ongoing activities, tasks, checks, and open issues across every outlet and region.
• Smart Automated Workflows: Automates task routing, approvals, and escalations, ensuring timely actions without operational bottlenecks.
• Real-Time Collaboration & Accountability: Connects frontline workers, regional managers, and vendors in a unified workflow, ensuring traceable accountability and quick updates.
• Visual Merchandising Excellence: Utilizes AI to run endless aisle and live planogram checks, ensuring shelf compliance and brand consistency.
• Seamless Integrations: Connects with over 100 enterprise systems like ERP, CRM, and BI to maintain alignment in retail automation.

Use Cases

Proceso is ideal for retail operations looking to enhance efficiency in:

• Visual merchandising
• Inventory management
• Returns and exchanges
• In-store operations
• Compliance and reporting

Unique Selling Points

• Built for Scale: Easily adapts as businesses grow from 10 to over 1,000 stores while maintaining speed and compliance.
• Proven Impact: Retailers report up to 90% task compliance and 50% faster issue resolution.
• Secure and Governed: Offers enterprise-grade security with role-based controls and audit trails.

Technical Details

Proceso integrates seamlessly with existing tools, acting as a retail automation layer without replacing ERP, POS, or CRM systems. Deployment is swift, with most retailers seeing value within 4-6 weeks.

“The cutting-edge platform has made us more sustainable, drastically eliminating paper we used for checklists in the stores (40 sheets of paper used daily across 200+ stores).” - Sales & Operations Lead