Robylon

Introduction

Robylon is a cutting-edge platform that offers AI-driven agents to revolutionize customer support. Designed to work either as a standalone solution or integrated with existing helpdesk systems, Robylon ensures faster, more efficient customer interactions.

Key Features

• AI-Powered Responses: Automate replies for emails and chats, reducing response times and improving customer satisfaction.
• Industry-Specific Solutions: Tailored AI capabilities for logistics, SaaS, fintech, gaming, e-commerce, and cryptocurrency sectors.
• Seamless Integrations: Connect with over 40 tools, including popular platforms like ZenDesk, for streamlined operations.
• Human Oversight: Maintain accuracy with 24/7 human oversight and auto-correcting LLM audits.
• Flexible Deployment: Go live in just 7 days with pre-trained models on 10M+ queries, customizable by humans.

Use Cases

Robylon is ideal for:

• E-commerce: Simplifying returns and refunds, and integrating with CRM and inventory systems.
• SaaS Companies: Automating billing inquiries and subscription management.
• Fintech: Resolving payment issues and disputes efficiently.

Unique Selling Points

Robylon stands out with its transparent per-query pricing model, eliminating the need for user licenses and reducing costs by over 30%. Its AI agents are backed by human oversight, ensuring high accuracy and customer satisfaction.

Technical Details

Robylon supports multiple communication channels, including email and chat, and integrates with a wide range of tools to fit seamlessly into existing workflows.

"The go-live process is very easy, their Human in loop backup agents are really smart, and most importantly for me, their chatbot really understands the US consumers and businesses, their likes and dislikes. Highly recommended!" - Darren Black, CEO @ Prosperety